Frequently Asked Questions

Q: How tall is it?
A: The 3 Step Doggy Steps dimension is 18"D x 12"H x 14"W and the 4 Step Doggy Step is 24"D x 16"H x 14"W. Doggy Steps is designed especially for smaller breeds, older dogs, dogs with arthritis or back problems, and overweight dogs, so each step is 4" tall, just the right height for those doggy legs.

Q:.     How much weight does Doggy Steps hold?
A: Doggy Steps can hold dogs up to 70 lbs. It is not intended to be used only by dogs.

Q:     Is it easy to assemble?
A: Yes. The directions are very simple to follow.

Q:     I own a 3 step Doggy Step, but my dog needs more height. What can I do?
A: No problem. If you did not already purchase the 4 step Doggy Steps, you can purchase a Fourth Step Kit that easily attach to your 3 step unit. The directions are very simple to follow. To order the 4 step kit, click on the Accessories button above and click on order 4 step kit.

Q:     I need additional covers for my Doggy Steps. Can I purchase this.
A: Absolutely. We sell additional covers for your 4 step and 3 step Doggy Steps. Just click on the Accessories button above and click on the order additional covers text links.

Q:     How do I teach my do to use Doggy Steps.
Here some helpful hints that you could try to
get your dog accustomed to using his/her new Doggy Steps!

Place the Doggy Steps on a stable, non-slippery floor.

Be sure the Doggy Steps are placed firmly against the object you would like your dog to climb.

Place a couple of your dog’s favorite treats on the bottom step of the Doggy Steps. Allow your dog to take the treats off the step.

When your dog is comfortable taking the treats off the bottom step, place a couple more treats on the second step. Again, allow the dog to take the treats off the step and become comfortable stepping onto the bottom step.

Continue to place treats on each step, and then onto the bed or sofa, until your dog walks up the steps confidently. These simple techniques will reward your dog in a positive manner and make him/her very comfortable using the Doggy Steps. You can also use these same techniques to train your dog to go down the steps. Simply do the exercise in reverse order. Be sure to lavish praise on your dog when he/she uses the Doggy Steps correctly!

Q:     My dog is not using Doggy Steps to get up and down.
A: We've found that some dogs need time to become comfortable with the steps. Give your dog time to get used to this new tool. It may take several weeks, but your pet will eventually start to use it and will love it.  Just like the dogs in the tv commercial.


or call 1-800-670-0377


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